Privacy Policy

1. Who We Are

rekonfi is a trading name of Better Bridge Consulting Ltd, a company registered in England and Wales under company number 16428328. In this policy, “we”, “us”, and “our” refer to Better Bridge Consulting Ltd.

We are committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard information when you visit our website, use our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

• Identity & Contact Data — name, email address, company name, job title, and phone number provided through our contact forms or when you request a process audit.
• Technical Data — IP address, browser type and version, time zone setting, operating system, and platform via cookies and server logs.
• Usage Data — information about how you use our website, including pages visited, links clicked, and time spent on pages.
• Communications Data — any information you include in correspondence with us, including email and form submissions.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you request, including free finance operations process audits.
• To send you information about our products and services where you have consented to receive such communications.
• To improve our website, products, and services.
• To comply with legal obligations and protect our legitimate business interests.
• To administer and protect our business and this website, including troubleshooting, data analysis, and system testing.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Consent — where you have given us clear consent to process your personal data for a specific purpose (e.g. newsletter signup).
• Contractual necessity — where processing is necessary to perform a contract with you or to take steps at your request prior to entering a contract.
• Legitimate interests — where processing is necessary for our legitimate business interests, provided your rights do not override those interests.
• Legal obligation — where we need to comply with a legal or regulatory obligation.

5. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you — so long as those parties agree to keep this information confidential. We may also share information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law. Contact form submissions and process audit requests are retained for a maximum of 24 months after the last interaction, unless a continuing business relationship exists.

7. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with the site. You can manage your cookie preferences through your browser settings. For more information, see your browser's help documentation.

8. Your Rights

Under UK data protection law, you have the following rights:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to restrict or object to processing of your data.
• The right to data portability.
• The right to withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us: